How To Overcome Frustration At Work
Anger is an emotion that many do not feel comfortable with – within themselves, or coming from other people. It is a very difficult emotion, either way, and most people do not know how best to handle anger. So how to deal with anger? Here are some anger management tips, whether the anger comes from someone else or from you.
When you are angry
When you are angered by someone, what is your most typical response? Do you express it outwardly with hurtful or angry words, or do you hold it in and take it out on the person in other ways? Do you recognize when you are feeling angry?
Sometimes underneath anger is hurt feelings. And when we are hurt, we can express that hurt with anger, and then we can take it out on the other person in a hurtful and harmful way. This is not helpful or productive in any type of relationship.
The first step is to recognize and understand why the anger is occurring. What exactly is happening, why are you angry and how are you really feeling? Did someone say something that hurt you, or do something that outraged or upset you? Take a step back to understand your feelings first. Also take a step back to notice whether your first emotional response is a reasonable one given the situation at hand.
Anger Management
The next step is then to express those feelings in a rational, calm and reasonable manner, without explosive emotion or hurtful words.
Hurtful words and explosive emotion are counterproductive to healthy communication and only make the situation far worse. If you have been in such a situation, you know that angry words only add fuel to the fire and create bad feelings and further arguments.
The best way to deal with anger is if you feel you are about to explode on someone or say hurtful things, take time out to calm down and collect your thoughts. Tell the person you need some time to collect your thoughts. Then come back to them after you have calmed down and are able to talk to the person in a reasonable and calm manner. Take all the time you need—even if you need a day or two or a week.
One of the unhealthiest ways to handle anger is to bury it within yourself, ignore it, dismiss it and have it come out in passive-aggressive ways towards the other person. This also is counterproductive to a healthy relationship.
Passive aggressiveness in relationships is a dysfunctional way of behaving in a relationship. It is also said within certain medical circles that buried and unexpressed anger can create health problems longer-term.
People also become deeply resentful of passively expressed anger. It creates unspoken, unexpressed friction and tension within a relationship. This creates a snowball effect where issues are not openly addressed and can become cumulative. Anger (and issues) must be dealt with openly but respectfully so that a relationship can be a healthy one.
So, the point here is this — don’t bury your anger, don’t take it out on someone else passively and don’t explode on someone. Learn how to pinpoint why it is that you angry, take a step back and then come back and express yourself in a calm and reasonable manner.
You can say, “when you did X, that made me furious.” Or, “I am feeling angry because of X and that upsets me deeply.” You can say this in a calm way that does not ignite an argument. It will also open the door to a conversation about the situation without heated argument.
When you simply state your feelings outright in a calm manner, it creates an openness for discussion. It tells the person how you feel without attacking them. When a person feels attacked in any way, they will automatically become defensive and will most typically counterattack. This is counterproductive to healthy and productive communication.
So how to handle anger is to state your feelings, then open the door for a discussion without hurtful or angry words.
When voices are raised, it also creates further unnecessary tension and poor responses. I know for myself, that when someone raises their voice at me, my adrenalin is raised, my heart beats faster, I become more anxious, I hear the person’s upset over their words and I respond with just as much upset and anger. Case in point—express your feelings calmly, and you will get a far better response.
When someone else is angry
If someone is exploding on you with anger, the best thing you can do for yourself is to walk away. You can tell the person, “I do not like the way you are speaking to me right now, clearly you are very angry, so I am going to walk away and take a break until you can calm down and be calm and reasonable.” Then leave the situation.
It is within your emotional bill of rights as a human being to be treated with respect at all times. Explosive anger, name-calling, angry outbursts, hurtful words and accusations are not acceptable.
So how to deal with anger when someone is being unreasonable, outrageous and disrespectful? Don’t deal with it, don’t accept it and walk away.
If it is a boss or co-worker that you are dealing with who is acting this way, then you are dealing with a hostile work environment, which is an entirely different kind of situation that must be handled professionally and differently from any other type of relationship.
But if the person is a family member, a friend or a partner, then the best way to handle explosive anger is to not handle it until the person is calm, reasonable and rational.
Raised voices, name-calling, accusations and mean comments are not acceptable, in any way. So if you have been dealing with such things on a frequent basis, then that is verbal abuse, which is a topic for another article. For now, I am addressing how to deal with anger.
So if someone is angry at you and is not handling it well, tell them so, then walk away. You do not deserve to be yelled at—no one does.
Just as I have laid out how best to handle your own anger can be applied to another person.
When we can learn how to manage and handle our anger appropriately, it makes for a happier life.
So, there are some tips on how to deal with anger—here’s to healthier living and to your happiness!
Original source: How to deal with anger